Our client is a very high end fine Jewelry brand with their US headquarters in NYC.

Process all merchandise requests for U.S. inventory

Assess merchandise requests to determine necessity and priority
Assess ramifications for moving items and disrupting stock balance; alert Product and Merchandising Manager when stock balancing is affected
Keep track of requests through follow up with sales associates and return merchandise when needed
Maintain merchandise request log
Provide direction to Salons on when and where to ship merchandise

Process all repairs and special orders for the workshop

Receive and assess work to be done
Provide estimates to sales associates and communicate information adequately
Qualify complimentary repairs
Assign jeweler to the task at hand and provide necessary instructions
Track all repairs in the workshop; ensure deadlines are met
Perform thorough quality control of all items that leave the workshop before they are sent to a Salon
Create production documentation for London in order to stock new items and to invoice clients
Maintain work order and workshop tracking logs
Coordinate the setting of new loose, unmounted stock and prepare for distribution.

Responsible for all incoming and outgoing domestic shipping

Pack/open shipments; prepare packages for the shipping department
Create and accept all transfers in SAP
Monitor status of shipments for delays
Arrange client deliveries and pick ups
Communicate with Fedex and other providers
Alert Product and Merchandising Manager when violations of shipping policy occur
Liaise with Receptionist tasked with updating stock cards to ensure updates are current

Bachelor’s degree in business related field with 1 to 3 years related experience
Demonstrated understanding of high end retail
Jewelry and merchandising background
Strong analytical skills
Expertise in Excel
Creative thinker and problem solver
Ability to work in a demanding, fast paced environment and manage multiple priorities
Excellent verbal, written communication skills
Effective at time management and organizational skills
Must be detailed oriented, organized and flexible
Strong inter-personal skills and decision making capabilities
Able to accurately analyze historical data and forecast emerging trends
GIA graduate a plus
Appreciated previous experience: Boucheron, Buccellati, Bulgari, Cartier, Chopard, FRED, Graff, Harry Winston, Mikimoto, Piaget, Tiffany, Van Cleef & Arpels
Appreciated previous titles: Demand Planning Analyst, Merchandising Analyst

Job: Merchandiser / Supply Chain Coordinator (Fine Jewelry)

Job Facts