Our Client Our client for this Customer Service & Ecommerce Representative role is a large luxury goods group.
The Customer Service representatives will support various brands in after sales customer service matters. The representatives will also be responsible for handling customers inquires related to brands’ ecommerce websites. Motivated, smart, polite, professional candidates.
- Prior customer service experience in a recognized retail brand,
- experience in providing customer service to e-shoppers,
- SAP experience would be ideal!
- Strong computer literacy
- customer follow up,
- handling large volume of calls and emails,
- communication skills,
- problem solving skills,
- interpersonal skills.
- Appreciated previous experience:Actium, Beaute Prestige International, BPI, Coty, Essence Corp, Estee Lauder, L’Oreal, La Prairie, LVMH Fragrance Brands, Parbel, Parfums Christian Dior, P&G Prestige, Salvatore Ferragamo, Richemont, Shiseido, Sisley, Swatch Group, Tairo
- Appreciated previous titles: Customer Service Manager, Sales Administration Manager, Customer Service Representative.