Senior Sales Associate – Luxury Watches

Jobs Facts

Job Status: Closed
Job Title: Senior Sales Associate – Luxury Watches
Location: Hudson Yards, New York, NY 10001
Industry: Luxury Watches
Market: Greater NYC area
Channel: Retail
Reporting to: Store Director
Reports: none
Languages: English only
Salary Range (USD): $60k to $70 base salary + 2% to 4% commissions on sales
Benefits: Medical, dental, life & disability. Generous staff purchase discounts
Visa: No sponsorship possible
Job ID: JO-1902-687

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Job Description

Our Client

Our client is a famous luxury watch retailer overseas opening up a US flagship store in Hudson Yards, New York.

Objective

As a Senior Sales Associate you will play a crucial role in assisting the Store to deliver their sales targets and achieve their key objectives. Looking to build on your retail and product knowledge you will be a dedicated and committed team player with a passion for delivering the excellent service that our clients have come to expect; always acting with honesty, integrity and enthusiasm.

Responsibilities

  • You will be a constant role model for you team providing a ‘World Class Customer Experience’.
  • Your role includes becoming an expert in all Watches of Switzerland operating procedures and policies and coaching others to become experts in their field.
  • You will work as part of the leadership team in the showroom driving compliance and standards.
  • Driving the operational systems, processes and policies in support of stores needs
  • Managing the effectiveness and efficiency of the back of house teams
  • Developing and coaching your team to become experts in their field.
  • Store administration and PI / Audit standards and procedures
  • Ensuring legal compliance in all areas of the showroom
  • As a Senior Sales Consultant you will ensure that you are working in a professional manner at all times; using your excellent interpersonal skills and passion for the business to engage with customers and colleagues.
  • Being a role model for the Watches of Switzerland you will be a committed and dedicated team player; identifying, sharing and spreading best practice not just in your own Store but throughout the wider business.
  • You will be well presented at all times with a positive “can do” attitude; delivering excellent customer service to everyone that you meet, you will play a key role in the Store’s success!

Requirements

  • Retail experience within a retail Watch environment
  • Watch qualifications
  • Advanced selling and negotiation skills
  • Visual merchandising skills
  • Additional language skills
  • A proven record of achieving and surpassing sales targets
  • Excellent communication skills
  • A professional, positive approach
  • Flexible and adaptable to change
  • Motivated, proactive and dedicated Job Title Sales Consultant Department Retail Reports to Store Manager
  • Excellent interpersonal skills
  • IT literate
  • CRM & Networking skills
  • Appreciated previous experiences: Audemars Piguet, Baume & Mercier, Blancpain, Breitling, Bulgari, Bvlgari, Cartier, Chopard, Concord, Corum, Ebel, Girard Perregaux, Gucci, Hamilton, Harry Winston, Invicta, IWC, Jaeger LeCoultre, Longines, LVMH, Montblanc, Movado, Omega, Panerai, Patek Philippe, Rado, Raymond Weil, Richemont, Rolex, Swatch, Tag Heuer, TechnoMarine, Tiffany, Zenith
  • Appreciated previous titles: Sales Associate, Sales Consultant, Retail Sales, Sales Manager