Job Facts
Job Status: Open
Job Title: Retail Lead Client Advisor (Luxury Retail)
Location: American Dream Mall, East Rutherford, NJ
Industry: Luxury Retail, Luxury Goods
Market: Northern NJ and New York City area
Channel: Retail
Reporting to: Store Director
Visa: No sponsorship possible. Must have valid work authorization
Job ID: ZR_9503_JOB
Tags
Remote work policy: On-site
Job Seniority: Middle Management Level
Company size: Medium (50-1000 ppl)
Company Ownership: Privately Owned
Industry(ies): Luxury Retail, Luxury Goods, Retail,
Function(s): Sales (Retail), Retail Operations,
Region(s): NORTH AMERICA, USA, New Jersey, New York City area
Job Description
Company Description
Our client is a luxury brand that embodies the essence of high fashion and excellence. With a commitment to redefining luxury, they create products that are synonymous with sophistication and innovation.
Objective of the Role
The Lead Client Advisor will play a critical role in establishing the brand as a fashion icon within the market. This position aims to enhance client relationships and foster a culture of excellence in service and sales within the boutique.
Ideal Profile
The ideal candidate will be a dynamic leader with a passion for luxury retail, demonstrating exceptional relationship-building skills. They will have a track record of sales success and a desire to develop their team while driving the brand’s client-centric approach.
Responsibilities
- Partner with the Store Director and Associate Store Director to develop strategies for achieving sales targets.
- Track business performance and communicate results to the team and corporate partners.
- Lead by example in sales and customer service, training associates to maximize their potential.
- Create strong client relationships and encourage a culture of clienteling.
- Ensure compliance with sales-related policies and procedures.
- Support operational processes related to inventory management and staff training.
- Direct merchandising and visual presentation efforts to maintain brand standards.
- Recruit and develop team members while evaluating their performance continuously.
Requirements
- Bachelor’s degree in a related field preferred, but not required.
- Minimum of 3 years of retail experience, with at least 2 years in retail management within the luxury segment.
- Strong communication skills and the ability to engage with diverse clients.
- Ability to thrive in a fast-paced, dynamic environment.
- Keen awareness of current fashion trends and luxury market sensibilities.