Job: Regional Retail Manager (Latin America & Caribbean) – Luxury Goods

Our Client

Our client for this opportunity is retail group owning a network of store under concession or franchise from some of the most well known luxury brands. The network is currently comprised of 7 stores across Latin America and the Caribbean.

Objective

The Regional Retail Manager to lead the retail teams. He/She will have overall responsibility to manage the sales, operations, and staff development of all retail 7 stores to achieve maximum profitability, compliance with company procedures and excellence in customer service. He/She will act as an ambassador of the brand within our retail team.

Ideal Profile

We need someone with:

• great business acumen and strong analytical skills.
• good understanding of setting up CRM systems and procedures
• ability to be a good brand ambassador and the official point of contact with the brands’ decision makers

Job Description

Main Role

• Leads profitable and sustained growth of the Luxury Retail Division, guaranteeing a best-in-class retail experience.
• Leads the implementation / execution of the agreed retail strategy (Retail Company).
• Leads the work team to ensure a culture of high performance, commitment, shared vision and achievement of company goals
• Responsible for the P&L of the Division as a total an individually
• Developing positive relationships of trust and credibility with franchise providers and business allies.
• Ensures that legal aspects are properly carried out and establishes preventive controls to mitigate commercial and operational risks
• It issues reliable, timely and relevant business reports for decision making
• It participates with the business directors in the definition, evaluation and development of new businesses, as well as the further development of current businesses.

KPI’s

• Sales’ Budget Compliance (by division and by business)
• P&L Compliance
• Growth in sales and market share of X%
• Improved X% of profitability and productivity of its operations
• KPI’s of Best in Class Retails (List of Retail Company)

Requirements

• Minimum of 5 years prior experience in luxury goods either with multi store responsibility (Area Retail manager) or regional wholesale with luxury accounts (Area Sales Manager or Regional Sales Manager).
• Ability to work with and motivate multiple levels within the retail organization
• Must demonstrate the ability to effectively communicate important issues related to Market to Senior Management, and partner on solutions
• Pro-active problem solver – ability to assess an issue and develop action steps for resolution
• Demonstrated ability to think broadly, considering all perspectives on issues, and reaching logical conclusions that best serve the brand as a whole
• Appreciated previous experience: Luxury Goods, Luxury Products, Watches, Jewelry, Audemars Piguet, Baume & Mercier, Blancpain, Breitling, Bulgari, Cartier, Chopard, Concord, Corum, Ebel, Girard Perregaux, Gucci, Harry Winston, Invicta, IWC, Jaeger LeCoultre, LVMH, Montblanc, Movado, Omega, Panerai, Patek Philippe, Rado, Raymond Weil, Richemont, Rolex, Swatch, Tag Heuer, TechnoMarine, Tiffany, Zenith
• Appreciated previous titles: District Manager, Area Manager, Regional Manager, Store Director, Retail Manager, General Manager