Job Facts

Job Status: Open

Job Title: Flagship Store Director (Luxury Goods)

Location: NYC SOHO

Industry: Luxury Retail, Luxury Goods

Market: New York City area

Channel: Retail

Reporting to: Head of Stores

Direct Reports: Retail team of 15-20

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9520_JOB

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Industry(ies): Luxury Retail, Luxury Goods, Retail,

Function(s): Sales (Retail), Retail Operations,

Region(s): , ,

Job Description

Company Description

Our client is a leading luxury lifestyle brand, merging fashion with an iconic reputation. They are redefining the essence of “made in Italy” through their innovative approach to luxury, aimed at transforming their stores into cultural hubs of style and elegance.

Objective of the Role

The Store Director will establish and elevate the presence of Our client’s lifestyle brand as a fashion icon within their specific region. This role demands a focus on client relationships and team development, driving business objectives while fostering a high-performance store culture centered around exceptional customer service.

Ideal Profile

The ideal candidate will have a robust background in retail management, particularly within the luxury segment. They will be a dynamic leader with a passion for fashion, possessing exceptional relationship-building skills to connect with both clients and team members. A keen understanding of current market trends and a network of luxury clients are essential.

Responsibilities

  • Lead and coordinate business development initiatives to attract new clients.
  • Develop and execute strategies to exceed sales targets in collaboration with senior retail leadership.
  • Foster a culture of clienteling and relationship building among the team.
  • Oversee store operations including cash control, inventory management, and compliance with security measures.
  • Ensure merchandising standards are met and visual displays reflect the brand’s luxury image.
  • Direct the recruitment, training, and development of staff while providing performance feedback regularly.

Requirements

  • Bachelor’s degree in a related field preferred.
  • Minimum of 7 years of retail experience, with at least 3 years in a management role within the luxury sector.
  • Experience with high-profile international brands is a plus.
  • Strong communication skills and an established network in the luxury market.
  • Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
  • Ability to adapt and thrive in a fast-paced, dynamic environment.
  • Awareness of current fashion trends in the luxury industry.

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