Job: Senior Director of Supply Chain (Beauty Product Manufacturer)

Company Description

Our client is a dynamic, fully integrated beauty company based in the Phoenix, AZ area. With a focus on innovation and excellence, they manage 100% of their manufacturing operations in-house, including research and development (R&D) and quality control (QC). Their products are distributed through direct-to-consumer (D2C) channels, as well as wholesale partnerships with salons, ensuring a seamless supply chain process.

Objective of the Role

The Sr. Director of Supply Chain will play a critical leadership role in managing and optimizing the end-to-end supply chain for our client, reporting directly to the CEO. This senior leader will bring strategic insight, best practices from larger organizations, and the ability to design and implement scalable processes. The role is key to driving operational efficiency, meeting customer demands, and supporting the company’s rapid growth in both D2C and wholesale channels.

Ideal Profile

• Experience: 10+ years in senior supply chain management roles, preferably in CPG industries such as beauty, food & beverage, or pharmaceuticals, with a focus on FDA-regulated environments.
• Entrepreneurial Mindset: Proven ability to adapt and succeed in fast-paced, mid-sized companies, bringing strategic vision while remaining hands-on.
• Expertise: Strong background in procurement, demand planning, MRP, and production scheduling. Experience in production operations is a strong plus.
• ERP Proficiency: Hands-on experience with mid-sized company ERP systems such as Syspro, Netsuite, or equivalent.
• Leadership Skills: A motivational leader who can coach, develop, and inspire teams while driving cross-functional collaboration.
• Process Design: Ability to develop and implement efficient processes, reducing reliance on manual workflows and spreadsheets.

Responsibilities

1. Procurement & Vendor Management
   • Oversee supplier evaluations and negotiations to ensure optimal pricing and quality.
   • Manage raw material (RM) procurement, receiving, and QC inspection processes.
   • Develop relationships with 3PL providers for inbound logistics.
2. Demand Planning & Production Scheduling
   • Collaborate with Sales and Marketing to establish monthly sales forecasts and integrate them into ERP-driven inventory planning.
   • Translate MRP requirements into effective production schedules, ensuring alignment with operational capacity.
3. Inventory Control & Optimization
   • Enhance physical inventory controls and cycle count programs to achieve 99% accuracy.
   • Improve warehouse locator systems and inventory tracking across all production and fulfillment stages.
4. Production Operations
   • Partner with production heads to ensure bulk manufacturing, bottling, kitting, and fulfillment align with demand planning.
   • Drive operational excellence by enhancing work order processes, lot tracking, and ERP utilization.
   • Prepare for future growth with strategic staffing, capital expenditures (capex), and production shifts.
5. Fulfillment & Logistics
   • Manage fulfillment operations to improve customer delivery times and service levels across all channels.
   • Evaluate and expand partnerships with outbound 3PL providers to optimize D2C shipping, particularly on the East Coast.
   • Introduce automation in packaging, labeling, and shipping processes for enhanced efficiency.
6. Quality Control (QC) & Regulatory Compliance
   • Strengthen QC processes across bottling, kitting, and finished goods (FG).
   • Ensure compliance with FDA regulations, including MOCRA and cGMP standards.
   • Establish recall-ready processes with robust inventory tracking and documentation.
7. Team Development
   • Lead, train, and develop supply chain teams to foster internal growth and promote high-performing individuals.
   • Collaborate with HR to implement comprehensive training programs for managers and supervisors.

Requirements

• Bachelor’s degree in Supply Chain Management or a related field (MBA or advanced certifications like APICS or cGMP preferred).
• Exceptional communication, collaboration, and leadership skills.
• Strong analytical capabilities with a focus on process improvement and data-driven decision-making.
• A track record of successfully managing supply chain operations in a multi-channel CPG environment with internal manufacturing.