Job: Business Development Manager (Diamond Supplier Relations)

Company Description

Our client is a rapidly growing B2B marketplace revolutionizing the global diamond and jewelry industry. Through their innovative platform, they connect diamond suppliers with jewelry retailers worldwide, creating the most transparent, efficient, and cost-effective ecosystem for diamond trading. With offices across major diamond hubs including London, Mumbai, New York, Hong Kong, Johannesburg, Antwerp, and Amsterdam, they have achieved over 250% growth in the past year and continue to expand their global footprint. Their platform serves as the critical infrastructure bridging traditional diamond suppliers with modern jewelry retailers.

Objective of the Role

The Business Development Manager for Supplier Relations will serve as the key representative and relationship manager for the company’s diamond supplier network in North America. This position will focus on managing and growing the supplier side of the marketplace, ensuring a robust and diverse supply of diamonds to meet the growing demand from retail partners. The role combines relationship management with strategic business development, requiring deep industry knowledge and strong networking capabilities within the diamond sector.

Ideal Profile

The ideal candidate is a respected professional within the diamond industry who brings both technical knowledge of diamonds and established relationships with major suppliers. They should be equally comfortable maintaining high-level business relationships and diving into the operational details that make partnerships successful. This person must be able to represent the company with authority and credibility in the traditional diamond industry while also championing digital transformation.

Responsibilities

• Serve as the primary relationship manager for existing diamond suppliers on the platform, ensuring their success and maximizing their engagement
• Identify and secure new strategic supplier partnerships to expand the platform’s diamond offerings
• Provide market intelligence and feedback to the product team to enhance the platform’s supplier-side features
• Develop and execute strategies to increase supplier satisfaction and transaction volume
• Collaborate with the retail-focused team to ensure alignment between supply and demand
• Represent the company at industry events and trade shows
• Monitor supplier performance metrics and work with partners to optimize their results
• Build and maintain strong relationships with key decision-makers in supplier organizations
• Act as a trusted advisor to suppliers in their digital transformation journey

Requirements

Essential Qualifications

• Minimum 5 years of experience in the diamond industry with established relationships in the supplier segment
• Proven track record in B2B relationship management or business development
• Deep understanding of the diamond supply chain and wholesale market dynamics
• Strong negotiation and problem-solving skills
• Excellent communication abilities with both traditional industry partners and technology teams
• Ability to travel within North America to meet with suppliers and attend industry events
• Bachelor’s degree in Business, Marketing, or related field

Preferred Qualifications

• GIA certification or equivalent diamond grading expertise
• Experience with digital platforms or marketplaces
• Knowledge of multiple languages common in the diamond trade
• Previous experience in a scale-up or high-growth environment
• Familiarity with CRM systems and data analytics