Job: Senior Sales Associate – Luxury Watches

Our Client

Our client is a famous luxury watch retailer overseas opening up a US flagship store in Hudson Yards, New York.

Objective

As a Senior Sales Associate you will play a crucial role in assisting the Store to deliver their sales targets and achieve their key objectives. Looking to build on your retail and product knowledge you will be a dedicated and committed team player with a passion for delivering the excellent service that our clients have come to expect; always acting with honesty, integrity and enthusiasm.

Responsibilities

• You will be a constant role model for you team providing a ‘World Class Customer Experience’.
• Your role includes becoming an expert in all Watches of Switzerland operating procedures and policies and coaching others to become experts in their field.
• You will work as part of the leadership team in the showroom driving compliance and standards.
• Driving the operational systems, processes and policies in support of stores needs
• Managing the effectiveness and efficiency of the back of house teams
• Developing and coaching your team to become experts in their field.
• Store administration and PI / Audit standards and procedures
• Ensuring legal compliance in all areas of the showroom
• As a Senior Sales Consultant you will ensure that you are working in a professional manner at all times; using your excellent interpersonal skills and passion for the business to engage with customers and colleagues.
• Being a role model for the Watches of Switzerland you will be a committed and dedicated team player; identifying, sharing and spreading best practice not just in your own Store but throughout the wider business.
• You will be well presented at all times with a positive “can do” attitude; delivering excellent customer service to everyone that you meet, you will play a key role in the Store’s success!

Requirements

• Retail experience within a retail Watch environment
• Watch qualifications
• Advanced selling and negotiation skills
• Visual merchandising skills
• Additional language skills
• A proven record of achieving and surpassing sales targets
• Excellent communication skills
• A professional, positive approach
• Flexible and adaptable to change
• Motivated, proactive and dedicated Job Title Sales Consultant Department Retail Reports to Store Manager
• Excellent interpersonal skills
• IT literate
• CRM & Networking skills
• Appreciated previous experiences: Audemars Piguet, Baume & Mercier, Blancpain, Breitling, Bulgari, Bvlgari, Cartier, Chopard, Concord, Corum, Ebel, Girard Perregaux, Gucci, Hamilton, Harry Winston, Invicta, IWC, Jaeger LeCoultre, Longines, LVMH, Montblanc, Movado, Omega, Panerai, Patek Philippe, Rado, Raymond Weil, Richemont, Rolex, Swatch, Tag Heuer, TechnoMarine, Tiffany, Zenith
• Appreciated previous titles: Sales Associate, Sales Consultant, Retail Sales, Sales Manager