Facility Management Service Coordinator

Jobs Facts

Job Status: Closed
Job Title: Facility Management Service Coordinator
Location: Miami, FL 33131, USA
(TELECOMMUTE)
Industry: Real Estate
Market: South Florida
Reporting to: Regional Director
Languages: English only (Spanish would be a plus)
Salary Range (USD): $60k base salary
Visa: No Sponsorship available
Job ID: JO-2010-834

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Job Description

Our Client

Our client for this Facility Management Service Coordinator job opportunity is a European company specialized in maintenance of retail networks. They coordinate ordinary and reactive maintenance services in a safe and sustainable way.

Job Description

  • Assess the service needs of clients and connect them with the correct provider
  • Create and maintain a directory of service providers and resources, using the company Platform
  • Create and maintain a database of clients and client needs, using the company Platform
  • Scouting for new vendors and negotiating price lists
  • Assess client issues and provide recommendations to fix problems
  • Ensure each client is given the necessary services and follow up to fill ongoing service needs
  • Maintain good relationships with service providers and clients to keep customer base
  • Expand the list of resources and providers to assure there are no gaps in services
  • Answer telephones and respond to email/platform inquiries in the office and out of the office, assuring availability out of w. hours

Requirements

  • 1-3 years of retail or fm experience or a related customer service experience required
  • Also an administrative experience preferred
  • Service channel experience is a good point
  • Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
  • Excellent customer service and problem-solving skills
  • High quality organizational skills
  • The ability to work well under deadlines and to multitask
  • The ability to build relationships and coalitions within the community
  • Excellent verbal and written communication skills
  • Excellent critical thinking and problem-solving skills
  • Foreign further languages are a plus
 

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