Merchandiser / Supply Chain Coordinator (Fine Jewelry)

Our Client

Responsibilities

• Assess merchandise requests to determine necessity and priority
• Assess ramifications for moving items and disrupting stock balance; alert Product and Merchandising Manager when stock balancing is affected
• Keep track of requests through follow up with sales associates and return merchandise when needed
• Maintain merchandise request log
• Provide direction to Salons on when and where to ship merchandise

• Receive and assess work to be done
• Provide estimates to sales associates and communicate information adequately
• Qualify complimentary repairs
• Assign jeweler to the task at hand and provide necessary instructions
• Track all repairs in the workshop; ensure deadlines are met
• Perform thorough quality control of all items that leave the workshop before they are sent to a Salon
• Create production documentation for London in order to stock new items and to invoice clients
• Maintain work order and workshop tracking logs
• Coordinate the setting of new loose, unmounted stock and prepare for distribution.

• Pack/open shipments; prepare packages for the shipping department
• Create and accept all transfers in SAP
• Monitor status of shipments for delays
• Arrange client deliveries and pick ups
• Communicate with Fedex and other providers
• Alert Product and Merchandising Manager when violations of shipping policy occur
• Liaise with Receptionist tasked with updating stock cards to ensure updates are current

Requirements

• Bachelor’s degree in business related field with 1 to 3 years related experience
• Demonstrated understanding of high end retail
• Jewelry and merchandising background
• Strong analytical skills
• Expertise in Excel
• Creative thinker and problem solver
• Ability to work in a demanding, fast paced environment and manage multiple priorities
• Excellent verbal, written communication skills
• Effective at time management and organizational skills
• Must be detailed oriented, organized and flexible
• Strong inter-personal skills and decision making capabilities
• Able to accurately analyze historical data and forecast emerging trends
• GIA graduate a plus
• Appreciated previous experience: Boucheron, Buccellati, Bulgari, Cartier, Chopard, FRED, Graff, Harry Winston,  Mikimoto, Piaget, Tiffany, Van Cleef & Arpels
• Appreciated previous titles: Demand Planning Analyst, Merchandising Analyst