Job Facts

Job Status: CLOSED

Job Title: Retail General Manager (Luxury Ethnic Fashion)

Location: New York City, NY

Industry: Luxury Ethnic Fashion

Market: NYC and the rest of the US

Channel: Retail

Reporting to: Head of Global Retail

Direct Reports: Team of 15-25 sales staff

Languages: English

Salary Range: (USA) Around $150k in annual base salary

Visa: No sponsorship available

Job ID: JO-2108-909


Remote work policy:

Job Seniority:

Company size:

Company Ownership:

Industry(ies): Ready-To-Wear, Luxury Retail, Fashion & Apparel, Leather Goods, Luxury Goods, Retail,

Function(s): General Management (of company or division), Sales (Retail), Retail Operations,

Region(s): , ,

Job Description

Our Client

Our client is the most well know luxury fashion brand in India. They are opening a flagship store in NYC with ethnic wear, western wear, fine jewelry and accessories.

Ideal Profile

We are looking for a Store Director / Retail General Manager coming for a well know luxury goods brand and familiar with a very multi-cultural environment.

Job Description

  • Points person for all communication & coordination between NY and Kolkata team
  • Ability to manage diverse workforce
  • Creating and maintaining an inclusive work environment
  • P&L management – top line, bottom line and costs
  • Strategic VIP Clienteling
  • Partnerships with other non-compete brands for co-branding
  • Business Development
  • Customer service
  • Creating and Maintaining Store Operating Standards
  • Loss prevention
  • Liasoning and Coordination with the Merchandising / Production team
  • Brand ambassador and custodian of Brand Values


  • 8 – 10 years experience
  • History of working in Luxury Retail
  • Strong knowledge of the NYC market
  • Gathering & providing market intelligence to business
  • Clienteling and customer service
  • Has managed P&L
  • Team builder
  • Experience of managing 20-30 membered teams
  • Communication skills
  • Retail operations incl. scheduling, setting store standards, logistics management
  • Merchandise management
  • Experience in marketing, promotions
  • Responsible for in-store training of Employees
  • Merchandising along with merchandisers
  • Dealing with high net worth individuals
  • Appreciated previous experience: Louis Vuitton, Chanel, Dior, Hermes, Cartier
  • Appreciated previous titles: Store Director, Head of Retail, VP of Retail, Director of Stores, VP of Retail Operations, Regional Director, Director of Retail Operations, Regional Retail Director, District Manager.

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