Job: Sales & Education Manager – East Coast (Luxury Skincare)

Company Description

Our client is a pioneering luxury skincare brand, at the forefront of innovation and committed to the principles of green chemistry. our client integrates sustainability into every stage of product development—from research and development to packaging—aiming to enhance skin health and promote a natural, ageless beauty.

Objective of the Role

The Sales & Education Manager for the East Coast will be responsible for directing sales policies, channels, objectives, and initiatives for high-end skincare product lines. The role involves setting short-term and long-term sales strategies, evaluating the effectiveness of current programs, and driving sales growth. Active selling, product demonstrations, and in-store presence are essential to achieve sales targets and increase market share.

Ideal Profile

The ideal candidate is a highly motivated, experienced, and results-oriented self-starter with a proven track record in sales and education within the luxury skincare industry. They possess excellent communication and presentation skills, a creative problem-solving mindset, and the ability to work independently in a fast-paced environment. Strong organizational skills, attention to detail, and the ability to build and maintain relationships with store management teams are crucial. A bachelor’s degree and at least five years of relevant experience are required.

Responsibilities

1. Increasing Market Share and Meeting Sales Targets:
   • Execute the sales strategy with a focus on retailer in-store business.
   • Develop and maintain strong relationships with local store management teams.
   • Achieve sales targets by working closely with store teams and clients.
   • Define and manage the customer experience at the point of sale.
   • Train and support retailers’ sales staff and manage in-store Beauty Advisors.
   • Collaborate on event strategies and budgets with the Director of Sales and Trade Marketing Manager.
   • Ensure consistent implementation of merchandising and grooming guidelines.
   • Develop and track Beauty Advisor metrics.
2. Business Support Functions:
   • Advocate retailer needs with internal cross-functional partners.
   • Oversee execution of merchandising, promotional, and launch calendars.
   • Conduct competitive research and perform administrative tasks.
   • Present seasonal marketing activities and develop strategies for seasonal sales activations with Store Management Teams.
3. Reporting:
   • Track and analyze competitive promotions for future planning.
   • Provide quarterly recaps highlighting achievements and areas for improvement.
   • Analyze sell-out trends and report monthly on sales KPIs.
   • Maintain account goal tracking and provide feedback on products.
4. Events:
   • Collaborate on planning and executing events with the Trade Marketing Manager.
   • Act as host for store-level or retailer-level events.
   • Recommend event strategies based on retailer trends.
5. Education:
   • Host in-store training sessions for sales teams.
   • Report on competitive training programs.
   • Conduct new hire onboarding for store staff.
   • Recommend and distribute digital and print training materials.

Requirements

• Education & Experience:
  • Bachelor’s degree.
  • At least 5 years of experience in sales roles, preferably in the beauty industry, with high-end retailers.
  • Proven success in meeting sales targets and experience in training sales personnel.
  • Appreciated previous experience: Sisley, Shiseido, Clinique, Estee Lauder, Cle De Peau, Dior, Chanel, Dr. Barbara Sturm, Valmont, Guerlain, Babor, La Prairie, La Mer, Strivectin, Supergoop!, Peter Thomas Roth,
  • Appreciated previous titles: Sales Manager, Regional Sales Manager, Business Development Manager, Wholesale Sales Manager
• Skills:
  • Fluent in English; additional languages, especially Spanish, are a plus.
  • Entrepreneurial and results-oriented mindset.
  • Excellent communication and presentation skills.
  • Creative problem-solving abilities and strong organizational skills.
  • Ability to work independently, multitask, and prioritize in a fast-paced environment.
  • Strong interpersonal skills and a team player attitude.