Job: Store / Gallery Assistant Manager (Fine Arts & Luxury Goods)

Our Client

Our client for this Luxury Assistant Store Manager / Assistant Gallery Manager job opportunity is an established fine art gallery established in 2002, representing some of the top artists in the industry. This new gallery in NYC is the 4th one of the company ad will have a team of 2-3 sales associate

Objective

The Assistant Manager, alongside the Gallery Manager, is responsible for the artistic and commercial success of the enterprise. This includes supervising all aspects of gallery operations, including selection of fine arts and appropriate merchandise, supervising sales and support staff, planning special exhibits and events, problem-solving, overseeing inventory and cost controls, and ensuring outstanding customer service.

Requirements

• Must have a minimum five years’ experience managing fine art or luxury retail location, including responsibility for staff recruitment/management/training, managing displays, inventory selection and cost controls, development and implementation of sales plans for staff, including annual goals. Bachelor’s degree in art, business, or a related field. Must be proficient working with technology, including social media.
• Organized
• Ability to perform under pressure, prioritize and address issues in a timely manner.
• Strong knowledge of Mac Platform
• Strong understanding of customer service practices.
• Solid communication and interpersonal skills.
• Availability to work flexible hours including at least a Saturday or a Sunday each week, holidays and for shows and events.

Responsibilities

• Works directly with Gallery Manager to ensure success of the Gallery location.
• Greet all visitors, and attend to clients to facilitate sales.
• Organize and enter incoming inventory into the gallery’s database.
• Communicate with represented artists regarding inventory intake and return.
• Answer phones and successfully close phone sales.
• Attend to clients through the complete process of the sale: identifying serious buyers, closing, taking payment, coordinating shipment, follow-up.
• Build productive and long-term relationships with clientele.
• Set and achieve sales goals.
• Suggest ways to improve sales.
• Team up with co-workers to ensure proper customer service.
• Process purchases using POS system.
• Display inventory in a creative and compelling way.
• Maintain knowledge of exhibitions, events, and represented artists.
• Represent the gallery in a professional and knowledgeable manner while conducting sales at exhibitions and events.
• Work with Gallery Manager to discover targets for private and public institutional acquisitions of art, and develop plans for outreach and submissions of work for consideration. Develop relationships with interior designers and art consultants.
• Maintain order and cleanliness in the gallery.
• Assist staff with other duties as needed.

Gallery Specific Experience (Preferred, not required)

• Experience in fine art sales.

AND/OR

• Experience in selling luxury goods.