Job Facts
Job Status: Open
Job Title: VP of Sales (Ultra Luxury Goods)
Location: New York City
Industry: Ultra Luxury Goods
Market: US & International
Channel: Retail, Private Sales, Digital
Reporting to: CEO
Benefits: Health Benefits
Visa: No sponsorship possible. Must have valid work authorization
Job ID: ZR_9490_JOB
Tags
Remote work policy: Hybrid (local: 2-3 days/wk), On-site
Job Seniority: Executive Level
Company size: Small (1-50 ppl)
Company Ownership: Private Equity backed
Industry(ies): Luxury Retail, Fashion & Apparel, Leather Goods, Luxury Goods, Watches / Jewelry,
Function(s): Sales & Business Development (International), Sales & Business Development (National),
Region(s): USA, NORTH AMERICA, New York City area
Job Description
OVERVIEW
A new luxury brand specializing in rare must-have products is seeking a Vice President of Sales to lead its global sales strategy. This role is responsible for scaling-up revenue growth, expanding sales channels, optimizing client engagement, and developing an elite sales team.
With an international clientele of ultra-high-net-worth individuals (UHNWIs), this brand requires an accomplished industry leader with extensive experience in the ultra-luxury sector, a strong personal network of clients & collectors, and a proven track record in high-value sales, in both corporate and retail settings. The ideal candidate will bring a strategic vision, an ability to foster a high-performance sales culture, and a deep understanding of bespoke client relationship management.
KEY RESPONSIBILITIES
Sales Operations & Performance Management
- Develop and execute a comprehensive sales strategy aligned with business objectives
- Prepare & manage global sales forecasts, performance tracking, and reporting
- Optimize pricing & selling strategies to maximize revenue
- Analyze market trends & client purchasing behaviors to inform business planning
Sales Channel Development & Expansion
- Expand and refine multi-channel sales strategies, including:
- Direct private sales to UHNWIs
- Strategic partnerships
- Exclusive showrooms and invitation-only events
- Digital and e-commerce strategies tailored to UHNWIs
- Identify and develop opportunities for sales growth in key global markets
Sales Team Development & Culture
- Recruit, scale, and lead a high-performing global sales team
- Develop training programs focused on consultative selling and relationship-building with UHNWIs
- Establish a performance-driven sales culture with clear KPIs and incentive structures
- Foster collaboration among sales, marketing, finance, and product teams
Customer Experience & Engagement
- Ensure a seamless, high-touch client experience from initial engagement to post-sale service
- Develop and oversee bespoke client interactions, including private viewings and VIP events
- Partner with marketing to craft personalized engagement strategies
- Implement surprise-and-delight initiatives to enhance customer loyalty & word-of-mouth
CRM
- Oversee and optimize the CRM strategy to maximize client engagement and conversion
- Implement data-driven strategies to refine client segmentation and outreach
- Develop frameworks for relationship-building, follow-ups, and strategic gifting
- Ensure the highest level of discretion and confidentiality in client interactions
KEY QUALIFICATIONS & EXPERIENCE
- Demonstrably high performer with consistent over-achievement of sales targets
- Extensive experience in ultra-luxury sales, catering to UHNWIs, discerning clients & collectors
- A well-established network of high-net-worth clients, industry leaders, and cross-category partners
- Minimum 14 years in luxury sales, with at least 7 years in a senior leadership role, ideally in both corporate & retail luxury environments
- Deep expertise in private client sales, bespoke experiences, and high-value transactions
- Strong leadership experience, with the ability to build and scale elite sales teams
- Expertise in CRM, data-driven sales strategies, and lead conversion
- Exceptional communication, negotiation, and strategic planning skills
- High level of discretion and ability to manage relationships with VIP clients
WHY THIS ROLE?
- Lead the sales strategy for a global luxury brand with an elite clientele
- Shape and drive expansion into new sales channels and high-net-worth markets
- Meaningfully shape the culture of a scrappy organization in a scale-up phase
- Work with an unparalleled product portfolio designed for the world’s most discerning collectors
This is an opportunity for a highly accomplished sales leader who is seeking a new challenge in a high stakes, high reward environment. Founder-mode candidates who are willing to work hard and play hard to help scale a company that is like nothing else.