Job Facts

Job Status: CLOSED

Job Title: Account Coordinator – Luxury Watches

Location: Boca Raton, FL

Industry: Luxury Watches

Market: US Domestic

Reporting to: US Managing Director

Direct Reports: none

Traveling: none

Languages: English & Spanish fluent

Salary Range: (USD) $60k to $65k

Visa: No sponsorship possible. Must have valid work authorization.

Job ID: JO-1803-593

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Industry(ies): Watch, Luxury Goods, Watches / Jewelry,

Function(s): Sales & Business Development (National), Sales (Local), Administrative,

Region(s): , , , ,

Job Description

Our Client

Our client for this Account Coordinator opportunity is a strong international luxury watch brand.

Objective

The Account Coordinator is an office position dedicated to grow sell-in and sell-out value by supporting the Sales Managers and the GM in the administration of the accounts and by liaising the accounts and the back office (Supply)

Job Description

  • Answer phones from Final Customers and Retailers. Direct calls to appropriate departments
  • Follow up of sales administrative aspects of the accounts: sell-out and spiff activation (warranty cards), payments
  • Prepare + invoice watch shipments to retailers. Take + fulfill strap orders. Assist in inventory taking and control
  • Assist in packing watches and spare parts for shipment including pulling documentation, when necessary
  • Provide timely responses to clients on all matters. Update the internal order system and coordinate with the other logistic and accounting managers
  • Online sales/customer service: orders, invoicing and requesting shipments

Requirements

  • 5+ years of wholesale or retail sales back office experience
  • Candidate must speak & write perfect English and Spanish
  • Excellent Customer Service skills, both on phone and via email; experience in logistics and accounting is a plus
  • Excellent organization, planning and analytic skills
  • Excellent computer skills, proficient in MS Office (Excel), experience with ERP systems
  • Appreciated previous experience: Omega, Tag Heuer, Cartier, Longines, Hamilton, Tissot, Blancpain, Baune & Mercier, IWC, Jaeger LeCoultre, Montblanc
  • Appreciated previous titles: Account Coordinator, Commercial Coordinator, Sales Coordinator, Sales Assistant, Commercial Assistant