Job: eCommerce Manager – Luxury Beauty

Our Client

Our client is a large multinational specialized in luxury beauty. Their office in New York is in charge of the US domestic markets for several luxury brands.

Objective

As the E-Commerce Manager, you will be directly in charge of running the US Domestic commercial activity and sales of the websites of 2 brands, as well as the online marketing / web-marketing campaigns to increase traffic, and all other digital activities.

Ideal Profile

We are looking for someone with a true passion of eCommerce and a successful previous experience managing online sales, web marketing and digital campaigns on social media! We also need someone who loves beauty (perfumes, cosmetics, make up, skincare…) ! If you think you are a good match, please apply!

Job Description

• Lead and manage business activities of the online store
• Gather and analyze KPIs for procurement, inventory and replenishment.
• Manage product pictures and content on a daily basis
• Launch new products via the content management system
• Update and optimize home page and landing pages on regular basis
• Supervise and manage interactions with online customers. Design new processes for better interactions with them.
• Supervise and coordinate shipments and returns
• Maintain and optimize gateway and merchant account.
• In collaboration with the Global Head of Ecommerce, execute global marketing activities, optimize paid search and SEO, implement mailing campaigns…
• Oversee all source tracking and analysis for constant improvement
• Design and create web banners and other web assets according to the brand’s artwork guidelines in Flash and/or HTML5 and PDD files.
• Optimize the brands’ presence on online partner retailers.
• Watch competition and propose action plans

Requirements

• Bachelor’s in business, marketing or communication
• Previous experience in E-Commerce
• Good knowledge of online best practices in terms of sponsored search, SEO, emailings, affiliation campaigns…
• Good understanding of Google Analytics
• Ability to work with other departments in the company (marketing, Customer Service, IT, Supply Chain)
• Proficiency in Flash, HTML5, InDesign
• Knowledge of Magento and Photoshop a strong plus.
• Appreciated previous experience: L’Occitane, Fresh, Kiehl’s, Body Shop, Aesop, Organic Pharmacy, L’Oreal, Clarins, Clinique, Estee Lauder, Aveda, Benefit Cosmetics, Nivea, Beiersdorf, Caudalie, Nars, Neutrogena, Origins, Olay, Shiseido, Lush, Bear Minerals, WholeFoods, Sephora, Infinity, Bath & Body
• Appreciated previous roles: Ecommerce Manager, Digital Manager, Online Store Manager, Online Sales Manager, Webmarketing Manager