Job Facts

Job Status: CLOSED

Job Title: Retail Sales Manager (Luxury Watches) – US Virgin Islands

Location: Chicago, IL

Alternate location: (the actual location of the job is the US Virgin Islands!)

Industry: Luxury Watches

Market: US Virgin Islands

Channel: Retail

Reporting to: General Manager

Direct Reports: 2 Sales Associates + 1 watchmaker

Languages: Spanish fluency would be a plus

Salary Range: (USD) Around $100k in annual base salary + Bonus

Benefits: health insurance, 401k

Visa: Must have a valid Work permit for the US

Job ID: CW23-056


Remote work policy:

Job Seniority:

Company size:

Company Ownership:

Industry(ies): Watch, Watches / Jewelry,

Function(s): Sales (Retail), Retail Operations,

Region(s): , , , ,

Job Description

*** The position is based in the US Virgin Islands. We are looking for someone who is interested in relocating there! ***

Company Description:

Our client for this Retail Sales Manager role operates a luxury watch boutique located in the US Virgin Islands.

Objective of the Role:

The qualified candidate will help meet growth targets, leading a dedicated team, and crafting an unparalleled luxury shopping experience for a distinguished clientele. Reporting directly to the General Manager, the incumbent will be instrumental in setting, pursuing, and achieving ambitious sales goals.

Ideal Profile:

The candidate should exhibit professional acumen comparable to standards upheld by the most prestigious luxury watch brands. They should possess a dynamic blend of leadership, sales expertise, and a commitment to delivering exceptional customer service. The ability to manage, motivate, and lead a team of 4 to 5 Sales Associates and 1 Watchmaker is essential.


  • Overseeing the sales team to ensure the attainment of sales targets.
  • Collaborating with the General Manager to develop and implement effective sales strategies.
  • Assisting in closing sales and expanding the customer base.
  • Setting objectives, providing coaching, and monitoring the performance of the sales team.
  • Managing the opening and closing of the boutique, conducting regular inventory checks, and ensuring sales reconciliation.
  • Engaging in regular communication with both current and potential customers.
  • Ensuring the sales team is adequately trained and adheres to the highest standards of customer service.
  • Placing regular product orders and ensuring the maintenance of after-market sales and service standards.


  • A BS/MS degree in business administration or a related field.
  • Previous experience in a luxury retail environment, with a track record of consistently meeting or exceeding sales targets.
  • A commitment to continuous learning and development through various platforms.
  • Strong communication and presentation skills, with the ability to influence at all organizational levels.
  • Proven expertise in driving the sales process from planning to closure.
  • Proficiency in Microsoft Office and excellent people management skills.
  • A robust business sense and comprehensive knowledge of the luxury watch industry.

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