Job Status: Open
Job Title: Retail Sales Manager (Luxury Watches) – US Virgin Islands
Location: Chicago, IL
Alternate location: (the actual location of the job is the US Virgin Islands!)
Industry: Luxury Watches
Market: US Virgin Islands
Reporting to: General Manager
Direct Reports: 2 Sales Associates + 1 watchmaker
Languages: Spanish fluency would be a plus
Salary Range: (USD) Around $100k in annual base salary + Bonus
Benefits: health insurance, 401k
Visa: Must have a valid Work permit for the US
Job ID: CW23-056
*** The position is based in the US Virgin Islands. We are looking for someone who is interested in relocating there! ***
Our client for this Retail Sales Manager role operates a luxury watch boutique located in the US Virgin Islands.
Objective of the Role:
The qualified candidate will help meet growth targets, leading a dedicated team, and crafting an unparalleled luxury shopping experience for a distinguished clientele. Reporting directly to the General Manager, the incumbent will be instrumental in setting, pursuing, and achieving ambitious sales goals.
The candidate should exhibit professional acumen comparable to standards upheld by the most prestigious luxury watch brands. They should possess a dynamic blend of leadership, sales expertise, and a commitment to delivering exceptional customer service. The ability to manage, motivate, and lead a team of 4 to 5 Sales Associates and 1 Watchmaker is essential.
- Overseeing the sales team to ensure the attainment of sales targets.
- Collaborating with the General Manager to develop and implement effective sales strategies.
- Assisting in closing sales and expanding the customer base.
- Setting objectives, providing coaching, and monitoring the performance of the sales team.
- Managing the opening and closing of the boutique, conducting regular inventory checks, and ensuring sales reconciliation.
- Engaging in regular communication with both current and potential customers.
- Ensuring the sales team is adequately trained and adheres to the highest standards of customer service.
- Placing regular product orders and ensuring the maintenance of after-market sales and service standards.
- A BS/MS degree in business administration or a related field.
- Previous experience in a luxury retail environment, with a track record of consistently meeting or exceeding sales targets.
- A commitment to continuous learning and development through various platforms.
- Strong communication and presentation skills, with the ability to influence at all organizational levels.
- Proven expertise in driving the sales process from planning to closure.
- Proficiency in Microsoft Office and excellent people management skills.
- A robust business sense and comprehensive knowledge of the luxury watch industry.