Job Facts

Job Status: CLOSED

Job Title: Trainer & Merchandiser (Luxury Watches)

Location: Miami, FL

Industry: Luxury Watches

Market: Latin America & Caribbean

Channel: Local markets and Travel Retail

Reporting to: Marketing Director

Traveling: 75%

Languages: English and Spanish required (portuguese appreciated)

Visa: MUST have a valid US work permit. No sponsorship possible

Job ID: JO-1712-566


Remote work policy:

Job Seniority:

Company size:

Company Ownership:

Industry(ies): Watch, Beauty, Luxury Goods, Travel Retail / Duty Free, Watches / Jewelry,

Function(s): Training & Education,

Region(s): , , , ,

Job Description


The Trainer – Merchandiser will deliver product and merchandising training programs in the Latin America & Caribbean region (includes Travel Retail doors in North and Latin America, Caribbean, as well as Cruise Ships) to create a fleet of brand “experts” at the retail level and to deliver perfect merchandising execution in all stores.

Ideal Profile

We are looking for a pro-active and dynamic Regional Education Executive / Trainer with previous retail sales and training experience in luxury goods (beauty, watches & jewelry, Leather Goods..). Great public speaking skills needed! The position requires very extensive international travelling: up to 75%.

Trainer & Merchandiser Job Description

  • Conduct training programs for wholesale and retail sales teams, and “train-the-trainer” sessions for internal teams
  • Focus on product, brand, selling skills and trade marketing (applying visual merchandising guidelines, usage of new display elements, etc.)
  • Create training content adapted to the needs of the region based on global content in relation with Headquarters Training department
  • Schedule and manage logistics for all training sessions within allocated budget
  • Manage e-learning platform
  • Visit all the point of sales to ensure proper implementation of corporate displays & trade items and send qualitative reports to Sales and Marketing departments
  • Work closely with the Trade Marketing Manager to consolidate points of sales needs in terms of displays and visual merchandising and support on the new stores and boutique openings
  • Animate Regional Sales Seminar in collaboration with the Sales and Marketing departments
  • Travel up to 70% throughout the Latin America & Caribbean region


  • Degree level education,
  • With an initial successful experience (minimum 4 years) ideally in retail and training. Project management experience is a plus.
  • Excellent Presentation Skills (m Must be able to represent the brand as subject expert)
  • Must be fluent in English and Spanish. Portuguese is a plus.
  • Expertise with the MS Office Suite – Excel, Power Point, Word.
  • Ability to work effectively in a fast-paced and dynamic environment.
  • Ability to work independently with minimal supervision.
  • Ability to adeptly manage multiple projects simultaneously with strong attention to detail and follow-through.
  • Self-motivated, action and results oriented
  • Strong organizational skills
  • Open minded with excellent interpersonal and communication skills
  • Adapt easily to changes and will bring up new ideas and solutions
  • Passionate about new trends in lifestyle, arts, new technologies and sports.
  • Good understanding of the luxury environment and of the Caribbean & Latin America culture.
  • Appreciated previous experience: Beaute Prestige International, BPI, Beiersdorf, Bulgari, Chanel, Christian Dior, Clarins, Clinique, Coty, Estee Lauder, Fendi, Ferragamo, Giorgio Armani, Givenchy, Guerlain, Hermes, Kenzo, Kiehl’s, L’Occitane, L’Oreal, Lancome, La Prairie, Procter & Gamble, P&G, Shiseido, Sisley, YSL Beaute, Yves-Saint-Laurent, Richemont, Cartier, Rolex, Omega, Tag Heuer, Swatch Group, LVMH, Montblanc
  • Appreciated previous titles: International Trainer, Regional Education Executive